Frequently asked questions
Everything you need to know about Thank AI.
Who is Thank AI for?
Primarily nonprofits sending donor acknowledgments, plus private events (weddings, birthdays, graduations) and businesses thanking customers or subscribers.
What do I get in the free plan?
Up to 25 acknowledgments per month, 1 formal template, and email export with a small Thank AI footer.
Can I add my logo and colors?
Yes. Paid plans let you brand emails and PDFs with your logo, colors, and tagline. Enterprise can remove Thank AI branding entirely.
Does it integrate with our CRM?
Professional plan includes integrations for Salesforce NPSP, Blackbaud, and others. You can also connect via Zapier or webhooks.
Can it generate different tones and designs?
Yes. You get multiple AI-generated variants (Formal, Warm, Certificate). You can pick and tweak before sending or downloading.
Is this suitable for tax acknowledgments?
We help draft professional donor thank-yous. For specific legal/tax language, confirm with your finance team. You can add custom text blocks in templates.
How is pricing structured?
Simple tiers based on monthly acknowledgment volume and features. Annual plans include a discount. See pricing above.
Do you support PDFs and email sending?
Yes. Export polished PDFs or send emails directly via your provider (e.g., SendGrid/SMTP).